Returns & Exchanges

At Isotoner, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process to ensure tracked delivery.

• 3.
  Package the Items

  Place the items in their original packaging, ensuring all tags are attached, and secure the prepaid label to the outside of the box.

• 4.
  Drop Off and Refund

  Drop off your package at any authorized carrier location; once received and inspected, we will process your refund or exchange within 7-10 business days.